IT asset discovery can be a tedious and laborious task that most IT specialists would rather not spend time doing. The truth is their time is better spent doing other high-priority tasks for their clients. This post will look at some of the best practices for IT asset discovery and management that help technicians generate more productivity and boost client satisfaction.
Have an active and visible executive champion and include them from start
Hire an executive sponsor that will exclusively champion IT asset recovery in your organizations. Having one will significantly increase your success. Most of the initiatives will fail and fade away as priorities lead to budget shifts. An executive will always champion the IT Asset discovery and inventory management team’s value. Visit www.centricsit.com to learn more about the role of an IT Asset discovery and Inventory management team. Organize your team thoughtfully throughout the implementation process. Bring them into the team early enough to practice in the team from the ground up. When the team is involved in the implementation process, they will be invested in it and will likely help improve and evolve the process over time.
Identify discovery tools
Network discovery software and bar code scanner are among the tools that help IT asset managers track and discover IT assets. You can always use various discovery tools already in your network to meet the IT asset discovery requirements. Remember, there are discovery tools that are great for discovering data center software and better at discovering endpoint devices. It is also essential to utilize network solutions installed on the network, like security tools with discovery capabilities. Above all, be sure to define your needs first and then choose a tool that meets those needs.
Define a recovery process and automate IT asset processes
Enforcing a data recovery process ensures that all the IT assets are adequately accounted for. You can document the assets in an inventory database when the assets are purchased. After that, you can use a barcode scanner to document the lifecycle changes of the asset. Its administrators will see when the asset was purchased, shipped, received, and assigned. It is also essential to define a process to discover or document IT assets acquired from the usual procurement process. Automating any process increases productivity and reduces risk. Humans are prone to making errors that can lead to inaccurate data. An excellent place to start automation is with the repetitive-non-value-added tasks that, in most cases, are performed by a human technician. You can replace the human technician with an automation tool designed to perform redundant tasks.
Gather feedback to make improvements
Gathering feedback ensures continual improvement in the discovery and inventory management processes. Ensure you plan for process change and evolution. One thing about IT Asset discovery and Inventory management is that it keeps changing. So you will have to keep up with the trends to work efficiently.
IT Asset Discovery and Inventory management is a routine and vital function for any IT organization. It is therefore essential to ensure that you have the best practices to guarantee your company’s success.